HEAP SEWER RATE DISCOUNT
If your property will be vacant for at least an entire
calendar month, with a notarized affidavit, we will suspend charges for curb service and
recycling; and sewer (properties without city water only). The affidavit must be completed
by the deed holder of the property and signed by a notary.
Service Affidavit (148k pdf)
Service Affidavit (148k pdf)
You must contact the business
office once the home is occupied to resume curb service collection.
on curb service affidavit for additional information.
After further discussion with the state of Ohio, our
customers do not need to sign a release for HEAP eligibility information. Any Akron
homeowner who is eligible for the States Home Energy Assistance Program(HEAP) can
bring in or fax their HEAP approval letter to receive a 25% reduction on the rate
increases. The Business Office is located at 146 South High Street, Akron, Ohio 44308. Our
fax number is 330-375-2308.
PERMISSION TO ACT AS AGENT (LAND
Deed holders who have sold their property through land
contract may grant permission to the land contract buyer to act as their agent in matters
relating to water, sewer, and/or curb service/recycling collection service for the
affected property. The Utilities Business Office will recognize this arrangement after
receiving a completed Permission
to Act as Agent form (21k pdf).
PERMISSION TO ACT AS AGENT RELOCATION/REALTOR
For deed holders who are selling their property and wish to
grant permission to a relocation company and/or realtor to act as their agent in matters
relating to water, sewer, and/or curb service/recycling collection for the affected
property. The Utilities Business Office will recognize this agreement once the completed
Permission to Act as Agent
Relocation/Realtor form (5k pdf) has been received by the Utilities Business Office.
REALTOR TEMPORARY SERVICE CONTRACT
For realtors who need the water and sewer service turned on temporarily for testing or
an inspection. By using a Realtor
Temporary Service Contract form, the realtor is taking full responsibility for
the water and sewer service at the property while the contract is in effect. This form,
once completed will need to be returned to the business office by mail, in person or faxed
to (330) 375-2308 and approved by the Utilities Business Office before the service can be
scheduled to be turned on.
Permission to act as Agent (ACH)
Deed holders may grant permission for a tenant to pay
the water, sewer, and/or curb service/recycling bill by automatic monthly
payment after the Utilities Business Office receives a completed Permission to act as Agent (ACH)' form.
"No Extension Clause"
Landlords may prevent payment extensions by placing a request for "No
Extensions" clause on an account.
Our "Third Party Notification" program allows a
customer to designate a "third party" to receive a copy of any past due bill.
You can have peace of mind that there is someone else who will be notified if bill payment
For more information on our third-party notification
program, please contact us or send us a request for Third-Party Notification.